Warranty and Contract Manager

Warranty and Contract Manager

Trust in Motion.

We are currently seeking a Warranty and Contract Manager to act as technical and management support at a Depot reporting to the RS General Manager.

GENERAL RESPONSIBILITIES:

•             In conjunction with the General Manager, implement and manage processes, systems and timeframes which are in line with CAF Headquarters’ policies and procedures and also account for AU requirements/restrictions, both legislative and operational

•             Providing technical support and advice liaising with the Headquarters in Spain and locally with direct reports.

•             Compiling reports based on contractual requirements as needed.

•             Definition and organization of groups and work shifts.

•             Supervision of other staff as required.

•             Analysis of breakdowns and incidents in service.

•             Generation of technical documentation (WCR).

•             Permanent contact with suppliers and other CAF departments (Management, Quality, TO, etc.).

•             Respond to the client in everything related to warranty activities.

•             Achieve the reliability figures and KPI-s stablished for the project.

•             Manage the store and stock level.

•             Attending meetings with the client in order to discuss the reliability  figures (SAF), KPI-s of the project, modification request or others as required.

•             Flexibility to work non-standard hours.

•             At times carrying out a hands on work on the Depot.

•             General duties as directed by General Manager.

•             Management of direct reports and overall responsibility for the successful management of these functions.

•             Ensure effective and frequent communication with CAF Headquarters. This includes updates on key milestones, delays and challenges.

•             Responsible for building and maintaining or delegation of responsibility for relationships with all stakeholders.

•             Actively participate in promoting health and safety in the workplace and encouraging others to do the same. Take part in health and safety initiatives, such as workplace inspections, hazard identification and others as required.

•             Maintains safe and clean working environment by complying with all Australian health and safety, quality and environmental legislative requirements.

•             Ensure all work is carried out in a safe manner in line with Health, Safety, Environmental and Quality consciousness. Advise management of any changes in materials, plant or processes which may impact on safety, quality or the environment,  as well as any  improvements that could advance CAF's  quality and environmental performance.

PROFILE

Education: Higher Mechanical, Electrical or Industrial Engineering Qualification essential.

Skills and experience:

•             5 +Previous work experience in a similar role or equivalent.

•             Knowledge and application of train manufacture and maintenance activities .

•             Excellent people management skills.

•             Reading and understanding mechanical & electrical drawings, and understanding of Spanish would be advantageous.

•             Ability to complete all records of actions and operations accurately and to procedures.

•             Strong communication, planning and organisational skills.

About the company

We are a multinational group with over 100 years of experience in the supply of comprehensive transit solutions positioned at the forefront of technology for high value-added sustainable mobility.

The company is a leader of the railway industry offering one of the most comprehensive and flexible arrays of products in railway related markets, such as rolling stock, components, infrastructure, signalling and services (maintenance, refurbishing and financial services).

CAF's committed personnel and the cooperation with our business partners enable us to enhance customer satisfaction and create value for our shareholders.

Currently CAF Offices, Projects and/or Factories have presence in 20 countries within 6 Continents. In Australia CAF is expanding with projects in Canberra, Newcastle, Sydney, and Parramatta. We have a track record of developing regional areas, with our head office based on Beasain, Spain and locally in Sydney.

CAF Rail Australia has already delivered major projects in Australia, such as: Canberra Light Rail, Newcastle Light Rail, Inner West line Light Rail Sydney. Currently CAF Rail Australia are developing Regional Rail and Parramatta light rail projects with extensions of others.

We will not stop here; and are committed to seek further opportunities to provide sustainable mobility for all.

For more information:

Visit https://www.caf.net/en

Follow us on LinkedIn: CAF (Construcciones y Auxiliar de Ferrocarril)